LBWF, the London Fire Brigade, and ‘controlling the narrative’ over fire crew response times in Low Traffic Neighbourhoods
As this blog has reported over the years, LBWF spends a good deal of time and money attempting to ‘control the narrative’, that is burnish its reputation through fair means or foul and, crucially, head off legitimate criticism. Previous posts have looked in detail at how this works, focusing on spin (‘the selective assembly of fact and the shaping of nuance to support a particular view of a story’) and manipulation of the Freedom of Information Act (FIA), the latter recently provoking a firm rebuke from the Information Commissioner’s Office. However, a short sequence of e-mails lately obtained by redoubtable Walthamstow resident, Charlie Edwards, apparently shows that LBWF use... »