Freedom of Information Act

LBWF, the Freedom of Information Act and the Data Protection Act: the obstruction and harassment of residents asking lawful questions continues

In the past few years, this blog has repeatedly revealed that LBWF obstructs local residents using the Freedom of Information Act (FIA) and the Data Protection Act when they are judged to be broaching issues that the Labour leadership considers controversial or likely to damage its reputation. A new case confirms that this disreputable trend continues, and is suggestive, too, about whether LBWF’s ... »

LBWF and information requests: a new case shows that despite past official reprimands, Information Officer Mark Hynes’ service is still casually impeding transparency

As this blog has documented, LBWF’s past history of handling information requests is chequered, with some residents finding their inquiries thwarted by delays, illegitimate evasions, and ignorance of the legal framework, to the extent that the Information Commissioner’s Office periodically has had to intervene. All that is regrettable, but a new case suggests that obfuscation has not jus... »

Waltham Forest council is the sixth most complained about in all of England

Over recent years, LBWF has incessantly boasted about its achievements, all the while stressing that it prioritises ‘listening’, and is on the side of residents, or as one past Leader was fond of saying, ‘our people’. But now the truth is out. For a survey by claims.co.uk, which uses official data for 2016-22, reveals that LBWF is the sixth most complained about council, not just in London, but in... »

Waltham Forest cartoonist Woof on LBWF and the Freedom of Information Act

(Reproduced by kind permission of Woof) »

Responding to a Freedom of Information Act request about the Walthamstow Mall, LBWF is caught out misusing one of the legislation’s exemption clauses, and has to eat crow

The LBWF e-mail pasted below is largely self-explanatory. However, the back story is less certain. Are LBWF officers really ignorant of the Freedom of Information Act’s Section 41? Or was this an attempt to pull the wool – to brandish apparent expertise, and bank on it not being cross-checked? Whatever the case, those involved emerge with little credit. In the recent past, because of I... »

Despite being berated by the Information Commissioner’s Office in 2020, LBWF failings over the Freedom of Information Act continue

Over recent years, there has been growing unease about the way that LBWF responds to Freedom of Information Act requests from the public. Indeed, in July 2020, the Information Commissioner’s Office (ICO) took the almost unprecedented step of issuing LBWF with a Practice Recommendation, which itemised in detail what it had been doing wrong, and what it must put right. However, a recent case suggest... »

The Housing Ombudsman Service berates LBWF for its error-strewn response to a resident’s routine request for information

Hardly a week goes by without someone from the Town Hall popping up to insist that, in everything LBWF does, it is ‘resident focused’. However, as previous posts have suggested, whether such a boast can be sustained remains debateable. In this context, a recent complaint that a LBWF tenant lodged with the Housing Ombudsman Service (HOS) is significant. The tenant had wanted to confirm that her ten... »

The Information Commissioner’s Office audit of LBWF: less a forensic examination, more a damp squib

The Information Commissioner’s Office (ICO) has just released the executive summary of a ‘Data protection audit report’ focusing on LBWF (ICO policy, apparently, is not to release the full version). The ICO’s overall judgement is that, as regards both the governance and accountability of data protection and the operation of the Freedom of Information Act, LBWF is achieving ‘a reasonable level of a... »

LBWF’s in-house ‘Eastern Legal Partnership’ initiative: another Waltham Forest mystery

Back in 2018, LBWF launched Eastern Legal Partnership (ELP), which its supremo, Director of Governance and Law Mark Hynes, introduced thus: ‘Eastern Legal Partnership (ELP) is a team of lawyers that primarily provide legal services to the London Borough of Waltham Forest. Our successes and expertise in the council’s legal matters means that we are ideally placed to help other public sector o... »

LBWF and its Freedom of Information Act failings: now the Information Commissioner’s Office directly intervenes UPDATED

Past posts have covered LBWF’s increasingly unsatisfactory record in handling Freedom of Information (FOI) inquiries – its delays, illegitimate evasions, ignorance of the legal framework, and so on. However, at last there is some good news, because the Information Commissioner’s Office (ICO) is to meet with LBWF Chief Executive, Martin Esom, shortly to discuss ‘the numerous [ICO] decision notices ... »

Page 1 of 212