LBWF’s new back office Oracle Fusion networking platform: management miracle or cash drain?
In December 2021 LBWF decided to modernise its back office by installing a cloud based networking platform made by the leading American company Oracle (‘Big Red’). Subsequently, this innovation has been described as a management triumph, responsible for integrating ways of working across the Town Hall. However, as is often the case with LBWF, careful research reveals a more complicated picture, with successes, true, but also problems, the latter now requiring repeated amounts of additional cash. The story begins in 2003, the year that LBWF purchased a networking platform made by the German company SAP. This linked together the finance, procurement, human resources and business support depart... »
