In the last few years, LBWF has repeatedly claimed that it is taking residents’ complaints seriously, and learning from them, explaining: ‘Complaints are an important way for an organisation to be accountable to the public, as well as providing valuable insights into organisational performance and the conduct of staff providing services to residents&nbs... »
As previously noted, the January 2017 Ofsted report on Whitefield was the first to reveal the abuse that children had suffered in the school’s ‘calming rooms’ (see links), and it is no surprise to find that much subsequent discussion has focused on the same topic. However, the Ofsted report also made other observations about Whitefield, and one that deserves more attention than it has so far recei... »
In February 2023, a post on this blog examined hate crime in Waltham Forest, and queried why LBWF and the local police force was treating it as a key priority, worthy of enhanced financial and administrative support (see links, below). What follows looks at what has happened subsequently. Hate crime has continued to be prioritised. But are the doubts of earlier years also still present? First, a s... »
In the past few years LBWF has vigorously pursued an equality, diversity and inclusion (EDI) agenda aimed at transforming its internal culture, an agenda that has involved all employees, from top to bottom; cost thousands of pounds; and, because delivered via various kinds of training, eaten up significant amounts of staff time. Little has been said about this agenda in public, but Freedom of Info... »
In the past few weeks, the Waltham Forest Echo has reported extensively on the deselection of longstanding Cathall Councillor Jonathan O’Dea. Earlier this year, the paper reveals, Cllr. O’Dea applied to stand again for Labour in next year’s local elections, but on the advice of the party’s Chief Whip, Cllr. Steve Terry, was turned down. Cllr. O’Dea was told that what counted against him ... »
This post examines how Ofsted and LBWF investigated allegations of child abuse at Whitefield School, and in particular what use they made of evidence provided by CCTV cameras. At first sight, it might be assumed that such a matter would be straightforward, but in fact, as the following paragraphs show, it turns out to be rather convoluted, and puzzling. Here’s the story. As previously reported by ... »
Every year, the Local Government & Social Care Ombudsman sends each council a review letter which contains some tailored observations about their complaints handling. The review letter for 2024-25 just sent to LBWF, specifically CEO Linzi Roberts-Egan, includes the following: ‘During the year, there were several occasions when our investigations were delayed by your Council’s failure to respon... »
In 2020, triggered by the fallout from the Grenfell tragedy, LBWF finally addressed the fact that very few, if any, of its large and small housing blocks were fire safe, and began a large-scale remediation programme to put matters right. It might be assumed that, by now, this programme would have delivered substantial results, leaving LBWF tenants free from worry. But data recently released by the... »
Goddarts House, Walthamstow, is a purpose built two-storey block, owned and administered by LBWF, containing 27 flats providing sheltered living accommodation. Its residents include the elderly, and those who have hearing, sight, or mental health impairment. Some are wheelchair users. In 2019-21, Goddarts came to the attention of this blog because one of its residents, Roy Sutton, discovered... »
Renowned Waltham Forest campaigner James O’Rourke spends a good deal of time looking out for his brother, who has a learning disability and resides in supported living accommodation. Like many people in similar situations, taking on this responsibility brings Mr. O’Rourke into regular contact with LBWF, and this has caused him and his brother serial problems. In a recent e-mail to a senior officer... »