LBWF tells a disabled tenant on a redeveloped estate: we are offering you a new flat, but you’ve got to complete the formalities, and move your stuff over…within four days
Sometimes, LBWF’s behaviour really is beyond the pale. An example is the letter below. It was sent to a longstanding tenant, who is disabled, lives on an estate that is being re-developed, and has been waiting to be rehoused since 2018. On the plus side, the letter is the offer of a new flat. But on the minus side – and it is a very big minus – the offer comes with some stringent conditions. The letter was sent by e-mail on Thursday 24 February 2022 in the late afternoon, states that the new flat’s tenancy will start on Monday 28 February 2022, and cautions that ‘unless you fail to view and accept the property within 3 working days (from the date of this letter) we will assume that you... »